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PRIVACY AND SECURITY POLICY
Clays Jewellery (claysjewellery.com) places the highest importance on the protection, privacy, and security of the personal data of its customers and members. This policy has been prepared to inform you about the data processing processes and security standards carried out through our website.
1. DATA SECURITY AND SYSTEM INFRASTRUCTURE
All information collected on our site is protected by technical and administrative measures.
Encryption: 256-bit SSL (Secure Sockets Layer) encryption technology, the industry standard, is used for data transmission.
Secure Infrastructure: Our internet infrastructure is managed with up-to-date firewalls and data protection protocols to prevent unauthorized access.
2. PAYMENT AND CREDIT CARD SECURITY
Payment security is ensured at the highest standards for purchases made on our site:
Card Information: Sensitive information related to credit cards, debit cards, and other payment methods (card number, CVV, password, etc.) is absolutely not stored or recorded on Clays Jewellery servers.
Direct Transaction: Payment transactions are carried out directly and securely through an encrypted channel between your computer and the relevant bank/payment institution.
3D Secure: For your security, 3D Secure (encrypted confirmation) infrastructure is supported for your payments.
3. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
Copyright: All designs, product photos, logos, graphics, and text content on the claysjewellery.com platform are the property of Clays Jewellery.
Restriction of Use: Copying, reproducing, or distributing these materials belonging to our brand for commercial purposes without written permission is subject to legal action.
4. RIGHT OF WITHDRAWAL AND EXCEPTIONS
In accordance with the Law No. 6502 on Consumer Protection;
Customized Products: Products modified, made to order, or personalized according to the customer's specific requests are exempt from the right of withdrawal and return.
Hygiene and Damage: Returns of products with opened protective packaging, used, or damaged products are not possible due to the loss of their resale value.
5. EXTERNAL LINKS
Third-party websites accessed through banners or links on our site have their own privacy policies. Clays Jewellery cannot be held responsible for the risks and content arising from the use of these sites.
CORPORATE CONTACT INFORMATION
For questions about our privacy policy or data access requests, you can contact the data controller:
Company Name: Levent Yağız / Clays Jewellery
Address: İkitelli OSB Mah. Galvano Teknik Industrial Site, Nikel Street, F2 Block No:44, Başakşehir / Istanbul
Email: info@claysjewellery.com
Customer Hotline: 0 (535) 829 37 16
Last Update: 18.01.2026